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Apple Fanboys

July 9, 2008

I have written before about fanboys  but I am going to again.

Apple fanboys are the most arrogant, ignorant and pathetic people I have ever come across. Firstly I am not talking about the majority of Apple users who are sane reasonable people who use Apple hardware/software because  it does the job they need it to do and respect it for what it is.  You can hold a normal reasoned conversation with one of these people and they are the people who are most helpful with people new to Apple.

Fanboys on the other hand have tunnel vision and  believe their view is the correct view and anything that goes against their view is rubbish and must be wrong. Any criticism of Apple is not justified in their view regardless of facts and common sense. They do more damage to Apple than good.  Blind faith in anything is dangerous. You need to be able to see the big picture to make good decisions. To fanboys using Apple products will cure all your problems even if they don’t know what your problems are.

Fanboys are the tools that line up to be the “first” to get a product (see the iphone 3G lines). Its sad to think they need to do this and that in their life they cant find something more constructive to do.

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Xbox360 support is pathetic

May 23, 2008

I have owned a Xbox360 for about 8 months now and haven’t had a problem with it. Its stored in a very well ventilated area and is kept dust free.

Anyway the other day I was playing Forza2 and towards the end the display started breaking up. I dint think to much as it went away and I turned off the unit as I had finished playing. A few hours later I tried to start and I get 1 red light and a E74. I looked up the error on Microsoft’s site and went thru all troubleshooting (different cable, removed HDD and unplugged from network).

Next step was to get onto the website service.xbox.com and check my warranty. After registering I am informed by the site that my warranty has expired. WTF!!! when I went to school 8 does not equal 12.

I attempted to call the support line and after being in hold for 20 minutes without answer I hung up. I then decided to contact support from the website.  Talk about inept. You ask basic questions and you get an totally unrelated and pointless answer. I may as well written about growing grass for the amount of attention they seem to pay. Its just not 1 occasion its been 4 at this stage. I feel like I am banging my head against a brickwall the support is absolutely hopeless. I have tried to call them 2x since and both times given up after a long period on hold and call back well lets just say I am still waiting

At this point I have gone out an ordered a PS3 because regardless what ends up happening with the Xbox I have had enough of this pathetic incompetent support.

Update: several more email and load of pointless answers. Picked up the PS3 today and all is going well.

Update 2 : 17 emails this weekend from support and not a straight answer amongst them. At least they are consistently pathetic.

Update 3 : 10 more emails and still not a straight answer or any attempt to actually help. XBOX360 support is beyond useless

Update 4: a list of the support ticket numbers  I could find

SRX1068079470ID
SRX1068149549ID
SRX1068146782ID
SRX1068134712ID
SRX1068133281ID
SRX1068156199ID
SRX1068157979ID
SRX1068160690ID
SRX1068220202ID
SRX1068378360ID
SRX1068506525ID
SRX1068564584ID
SRX1068602819ID
SRX1068603676ID
SRX1068606516ID
SRX1068689044ID
SRX1068054023ID
SRX1068044021ID
SRX1068041998ID
SRX1068077773ID
SRX1067878722ID
SRX1067969544ID
SRX1068713932ID
SRX1068782741ID
SRX1069037263ID
SRX1069129126ID
SRX1069140309ID
SRX1069239125ID
SRX1069334549ID
SRX1069414566ID
SRX1069483804ID
SRX1069541146ID
SRX1069568403ID

My advice would be to avoid the Xbox360 like the plague and get a PS3 instead. Once microsoft have your money thats when support stops being useful.

Update 5: Vincent called today and left a voice message (it was 11am and I was at work so why they would call at that time I have no idea). He wanted details of my problem that I have detailed several times already to support. The level of "patheticness" shown by support continues to amaze me.

Update 6: Vincent called again today he obviously has no concept of time as it was nearly 2pm and again I was at work.

Update 7: Still going. Dont really care about the xbox anymore which is much the same attitude Xbox support has towards customers.

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Good Music

May 22, 2008

Ok I originally had part of this in a previous post but I thought it deserved its own post.

This week I have purchased 2 albums which while being different are both consistently great.

Lisa Lavie

Last week Lisa Lavie released her debut CD “Everything or Nothing” on Itunes. I would encourage everybody to have a listen and if you like you should buy the CD from iTunes as I have.  Every track is quality and highlights Lisa’s talent not only as a singer but as a songwriter. Do yourself a favour and check  the CD out. Check out the video below.

Gabriella Cilmi

The second album I purchased this week was young (16 years old) Australian artist Gabriella Cilmi. Called  “Lessons to be Learned”. This cd has a definite 70s feel and like Lisa’s CD is absolute quality. Check out the video from her first single “Sweet about Me” below.

I can highly recommend both CDs.

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Random Stuff and Rants

May 21, 2008
Technorati Tags:

Ok this post isn’t about anything in particular just my thoughts on some things. Some good and some bad.

Digg

Like many I am an occasional vistor to Digg.com. It constantly amazes me the amount of lists and pointless headlines exist. For example as I look at Digg now I see

  1. Top 10 Fights in Movie History
  2. Seven things we want from the Hobbit
  3. 8 Diets That Will Make you Sh*t your Pants
  4. Top 10 Animated Videos From Radiohead’s In Rainbows Contest
  5. 10 Strangest Names EVAR (this ones both a list and misleading and misspelled – the EVAR part is pointless and sounds like a excited 10 year old.
  6. 5 Giant Holes That Devoured Everything Around Them [pics]

thats only a example from the first 2 pages.  Headlines with “Best Ever” and  “Must See” seem to exist in abundance and I am pretty sure none of them are the “best ever” or I must see other ones.  Those sort headlines just scream of idiots trying to attract attention to themselves and apparently the population of idiots is enough to get them to the front pages on digg. I just ignore those items for the crap they generally are.

Commenters

It amazes me (when  I should really know better) the amount of pointless comments that are posted on forums and places like youtube. With TV shows you get the constant “the new ones are not as good as the old ones” without offering any reason why except their  “expertise” . You also get the comment (mainly on youtube)  “That was crap” or “that wasted x minutes of my life” or “I could do better”.  Here’s a clue people if you don’t like something don’t spend x minutes watching it you are free to look and listen to other stuff and if you can do better either put up or shut up. I realise alot of these are mindless trolls but they ruin the experience for everyone. Of course you are free to criticise contributors but if you do at least make it constructive and well thought out. “You suck” doesn’t qualify and either.

Ebay forcing Australians to use Paypal

Ebay in Australia have decided that from Jun 17 all sellers must use paypal in a majority of cases.  Ebay claim this is for buyer protection but I suspect it is more to grab more fees. Guess who owns Paypals. I would encourage all Australians to look elsewhere at places like http://www.oztion.com.au/ that treat their customers with some respect something which ebay has trouble doing.

Read article at APCMAG

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Ubuntu – I give up

April 25, 2008

I spent a big part of the day downloading Ubuntu  8.04 and installed it on the  PC. Guess what  it still is a frustrating experience. The wireless network card isnt working. So I go to the help and it says go to the Package installer and install ndisgtk. All well and good except its nowhere to be found. I hit the forums and find something that suggests using the command sudo apt-get install ndisgtk. All that does is produce a lot of meaningless errors.  I want to look at other hardware settings except the menu option mentioned in the help is not on the menu anywhere. The five button mouse still needs to be hacked to all buttons to work properly. As I alluded to in my previous posts and Ubuntu continues to overlook this things. I give up on ubuntu altogether it still has a long way to go to match Windows and OSX for ease of use and getting the little things done.

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Anzac Day – 25th April

April 24, 2008

 

anzac

They shall grow not old, as we that are left grow old;
Age shall not weary them, nor the years condemn.
At the going down of the sun and in the morning
We will remember them.

About

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It’s the little things

April 23, 2008

The more I use technology the more I have come to the conclusion that its the little things that cause the most frustration.

As I previously blogged I am using a copy of Visual Studio 2008 Pro after upgrading from 2005 (well not really upgraded I still have 2005 installed as well). While 2008 is a sound product there are a couple of little things that are absolutely frustrating.

1 – absolute positioning of controls.  Labels (in particular) and some other controls cannot be positioned absolutely without editing the source code. Ok for 1 or 2 but an absolute pain in the ass. Microsoft say this will be fixed with service pack 1 but then give no indication of when seemingly brushing it off as a minor thing. Well for me its not it made me stop using 2008 and revert back to 2005 for web development.

2. – deployment projects do not add the desktop icon , start menu shortcut when you install it on the client machines. The program installs fine but you have to manually add links on the start menu and the desktop. Again not a seemingly big problem but a major league pain in the ass.

I would advise anyone to avoid using 2008 for serious development until the small but incredibly frustrating issues are sorted.

Update: I have solved the installer issue. I uninstalled Visual Studio 2005 (I will move to a virtual PC) and this process now functions as expected.

Update 2 : Missed mentioning another one of the little things in VS 2008 that annoys me. With the web designer you cant select multiple controls again VS2005 not an issue.

On a side note – I would like to look at Microsofts expression products but since I use Firefox 3 Beta 5 I cant use siverlight so I cant get any product info and I refuse to use IE.